Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you:

• Schedule service appointments
• Request quotes or estimates
• Contact us via phone, email, or our website contact forms
• Sign up for our newsletter or maintenance plans
• Leave reviews or provide testimonials

This information may include your name, email address, phone number, home address, and service preferences.

How We Use Your Information

We use the information we collect to:

• Provide HVAC services and customer support
• Schedule and coordinate service appointments
• Send service reminders and follow-up communications
• Process payments and billing
• Improve our services and customer experience
• Send marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist in our operations (under strict confidentiality agreements)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• File a complaint with regulatory authorities

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Last updated: November 26, 2024